Originally Posted by
njxbean
Asking for a friend here. Is there a way for someone booked on award traveling using miles in coach to upgrade(either complimentary or other ways) to business? Do they get complimetary upgrades when booked on award travel? The person is diamond.
Thanks.
If it is an international D1 route, Medallions (including Diamonds) are not eligible for comp upgrades on either revenue or award flights. Only First Class and domestic D1 routes are eligible for comp Medallion upgrades. DL may offer online paid/mileage upgrades, but these are unpredictable.