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Jun 19, 2022, 5:13 am

#68

craigthemif

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Quote:

Originally Posted by Alan T

No, you have no legal right to a reroute in that situation, even for a significant delay. If it’s cancelled, then you do, but getting BA to do it on to a none One World carrier might be a challenge, regardless of what the legislation says!?

Although Which reckon you’re entitled to a reroute if you have been delayed for 5 hours or more? But I’ve not seen that interpretation anywhere else and it’s not how I read Article 6(c)(iii) and Article 8(1)(a).

https://www.which.co.uk/consumer-rights/advice/i-had-a-flight-delay-or-cancellation-can-i-get-compensation-a366S8c1zHl2

https://www.legislation.gov.uk/uksi/2019/278/regulation/8/made

The cynic in me feels that BA wouldn't be offering refunds for 5+ hour delays if they weren't obliged to do something beyond duty of care and compensation...

https://www.britishairways.com/en-es...refund-options

Of course, you would also have the problem of getting through to a BA phone agent empowered to re-route you. After the point where the BA flight is clearly 5+ hour delayed and before the departure of the last Air Canada flight of the day... (at least 30 mins earlier than the scheduled departure of the BA flight ex-YVR and even earlier ex-LHR)

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