Originally Posted by
coleslaw
Well, yes. And the airline most likely will be giving a full refund.
The problem is that the travel agent is charging a processing fee to pass the refunded amount onwards to you… those situations are less clear cut since the airline will be able to demonstrate that they provided a full refund to the travel agent. And dealing with the likes of GoToGate is… frustrating, to say the least.
I think the refund fees apply if
you request a refund post airline's cancellation. What airline is likely to do in this scenario is
to void the tickets - as if they didn't exist, so refund should be automatic and not subject to any refund/redeposit fees.
If airline started cancelling tickets (not voiding them), then EC261/2004 suddenly kicks in (regardless of a cost of the ticket!) and Iberia/LATAM will be on the hook for them.