It’s been a day from hell for me on Delta…just trying to get from LGA to ATL.
my first flight DL 2638 was delayed almost 4.5 hours, so I was rebooked on the next flight DL 529 .
but this flight ultimately got cancelled, and now I can’t get back to ATL until tomorrow afternoon.
I saw seats open up on flights later today, but I was on hold so long that those seats vaporized in front of my face.
this kind of operational UNreliability and total disregard for service recovery at the DL Sky Club and the Need Help service center has got me fuming in a way I’ve never felt about DL before.
completely unacceptable!!
