Originally Posted by
toshig
Am I understanding the difference between Saver and Main class for canceling the ticket?
For Saver, only within 24 hours you can get the refund. Outside 24 hours, nothing. (My question we cannot even get refunds to the wallet? What if paid via credit card vs using the funds?)
For Main, you can get refunds to wallet after canceling outside of 24 hours window. (What if you pay the ticket with credit card vs using the funds in wallet? Both get refunded to wallet?)
For both Saver & Main, cancellations within 24 hours of booking will return the funds to the original form of payment, credit card to credit card or wallet to wallet,
providing that the ticket was
purchased more than 24 hours before departure. If purchased within 24 hours of departure, Saver funds are forfeited and Main funds go to the wallet, regardless of payment method.
After the 24 hour grace period, Saver funds have flown, (forfeited, lost) whether or not you are flying with them unless there is a flight cancellation, schedule change of more than ±60 minutes, or irregular operations.
After the 24 hour grace period, Main cabin funds can be either returned to your wallet or you can elect to have the ticket canceled and "shelved" in the form of an email retaining the full value to use at a later date.
The later is useful if you have a companion certificate attached. It will be held with the canceled ticket and can be used at a later time while an outright cancellation and return of funds to your wallet would forfeit the instrument.
James