Originally Posted by
euslaner
…if they can't be flexible after a mess-up last week, they don;t deserve my continued business.
So if UA’s vendor can’t get you a wheelchair in Tel Aviv in time on one trip, UA is supposed to remember on the next trip that you should get a $3000 credit to make a voluntary change? It’s probably best to ask for compensation (or $3000 cash) immediately after the incident in Tel Aviv while it’s fresh in UA’s mind. I really don’t think other airlines are going to help you in the same sort of situation.
Last edited by IAH-OIL-TRASH; Jun 15, 2022 at 12:14 pm