EtihadHelp
Ok I called 10 times support in the last two days. Many promissed call backs, zero received calls.
I want to upgrade my flight with miles. There is availability but when I ask the agents to continue they say there is system problem and no one is doing anything about it. At this rate the one seat will disappear but this level of service is simply not acceptable. The miles are worth exactly zero when even on a flight with availability you cannot redeem them. I will have screenshots, if this is not resolved, I will write it all down and publish what Etihad FF experience really is like.