FlyerTalk Forums - View Single Post - [prem fare gone] KE: US-DPS Fully Refundable First Class, 2700USD
Old Jun 13, 2022, 11:48 pm
  #402  
dburns
 
Join Date: Oct 2007
Posts: 239
Link to mistaken fare policy statement from DOT: https://www.transportation.gov/sites...t_05082015.pdf

Note footnote #4: The burden rests with the airline or seller of air transportation to prove to the Enforcement Office that an advertised fare and the resulting ticket sales constitutes a mistaken fare situation. If a sale does not qualify as a mistaken fare situation, the carrier or other seller of air transportation is bound by § 399.88.

If you file a complaint, I suggest specifically referencing footnote #4 of the policy statement, and asking the Enforcement Office to have Delta prove that these tickets sales were a mistaken fare situation. It may also help to reference data from post 338 and state that Delta typically has a wide price spread for ticket prices, and that it is not unreasonable to assume a $2700 ticket is a valid price.

Last edited by dburns; Jun 13, 2022 at 11:56 pm
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