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Thread: Missing (recent) Hyatt Dual Accrual Miles
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Old Jun 10, 2022, 11:09 am
  #52  
brp
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Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Originally Posted by smilee
Yes but when you select anything - it takes you to a useless page WITHOUT any contact help information for American Airlines.

For example select "Advantage Account Services" and then on the right select "Mileage Credit non airline" and it displays a "good news you can do it online" link, but that link only goes to a webpage with the phone numbers for the hotel partners. It does not list any email or AA contact??
Ah, hadn't gotten that far. Yeah, that is new. Maybe try "Customer Relations" and indicate that your actual issue is not addressed online. That does seem to go to a contact form.

Cheers.
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