Originally Posted by smilee

How can I contact Advantage Customer Service. I have dropped down to lowly lifetime gold as I don't see much advantage in the program. I am trying to track down my Hyatt Dual Accrual miles that were advertised and were given to me last year. Anyhow on the AA website, when I search for contact AA customer service it says Good news - you can manage this request online - but the link takes you to a page of Non-airline partners and just lists the names of the hotels and their contact information. Hyatt told me to contact AA regarding AA missing miles from the Hyatt Dual Accrual miles advertised program.