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Thread: Be Our Guest and Be My Guest Certificates: The Definitive Thread
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Old Jun 9, 2022, 4:49 am
  #388  
MP001
 
Join Date: Aug 2014
Location: Europe
Programs: BAEC Silver; AerClub Silver, Hilton Honors Diamond
Posts: 315
Originally Posted by pazza2000
Good to know. If the associate is unsure how to process, any advice I can give them at my end or is it simply a case of handing over the cert. and leaving it with them?
Hand over the BMG cert and if the associate is totally unaware advise to seek manager assistance. Surely the front desk manager is aware
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