Originally Posted by
Matt4200
So if they are projected to be at 70% capacity the best move would be to upgrade the people who booked via a 3rd party or whatever to a room that’s basically still a standard room just not designated one on Hyatt.com and release the award availability until they’re at 90% or 95% capacity. This would not only net them much more on the guests that booked at 70% and higher but also all guests booking on points.
This would only work though at Mega High Demand properties like Andaz Maui, Ventana etc.
has nothing to do with projected occupancy, but rather actual occupancy %. and has nothing to do with releasing award rooms. It's about hotels not understanding that award stays at higher occupancy will yield them the average daily rate that can be billed to the brand and they will still make a good profit on the room.. if they are playing games with award availability, then that is because they don't understand how the program works on high occupancy nights.