FlyerTalk Forums - View Single Post - Mess in AMS today - April 2022 onwards
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Old Jun 4, 2022, 9:32 am
  #703  
Xandrios
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Originally Posted by irishguy28
2 hours after checking in for tomorrow's return flight, I get a message that it's cancelled. No rebooking options available, and the Platinum Service Line is basically unreachable (I managed to get through after at least 20 attempts but gave up after being on hold for ages).

I am now in possession of a train ticket for tomorrow's journey. That's what I get for being too clever and changing my ticket; the flight I originally purchased is still scheduled to operate
I'd keep trying the PSL, as doing nothing probably won't get you to your destination. Are there any alternative flights (non Skyteam even) that would work? They may be included to rebook onto those as them cancelling the flights would otherwise, probably be cause for compensation. Worst case...if you really have to fly at a specific date, you could book a (flexible?) ticket on another airline and whenever you do talk to KLM see what can be done.
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