Originally Posted by
drkaboobi
Many of us in the same boat. Very frustrating to be in limbo like this, and a good point Sam Bee re customer services and where we sit on their priority list. While the consensus seems to be rebooking onto another airline will happen, until it actually happens I can't help but feel it can't 100% be counted on, and therefore booking other aspects of the trip carries undue risk..
I think it can be counted on with QR & AY being the options, I'd caution against booking anything else that isn't refundable though as demand is high and you may have to be flexible with dates.