Originally Posted by
pesos
It’s not quite clear from the post but they make it sound like they were autorebooked to nrt- is that what happened? If so that’s very different than the HA experience.
United is a big airline; Hawaiian Airlines is not. I would expect United to auto-rebook (or at least attempt to auto-rebook their passengers), while I wouldn't necessarily expect the same from Hawaiian. However, it should be stated that ALL airlines are adjusting their schedules. This is not unusual right now and international flights do depend on the government approval (don't know if this is the case here).