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Old May 7, 22, 2:04 am
Join Date: Aug 2014
Posts: 2,358
Originally Posted by Thrifty Scotsman View Post
Yes, it's a similar scenario, I flew LHR-GLA on Monday, Boarding pass showed as Bronze.

It's getting to someone who can resolve the issue is the problem
I think the process for this is an Exec Club agent would queue it to back office and thats why you were told 24/48 hours. So I think the agents you spoke to probably have followed the correct process you just need to wait a bit more.

I dont think repeated calls will achieve anything more,unfortunately.
Anonba is offline