Originally Posted by sabbasolo

Hi,
I booked two AI tickets on the web, long haul international in J. I suspect a flight was cancelled - no longer shows on their website, nor on EF. I haven't heard anything from AI, but the PNR won't come up on the web site. Weird because it happened immediately after I spoke to them to put in my FF numbers. The agent didn't say anything, so when the PNR didn't come up I assumed it was "processing".

I will of course contact them to change flights - but would they really not contact me in advance after a flight cancellation? (admittedly it is 8 weeks to the flight)