Originally Posted by
Ian Z
I consider “
- Flying Club Gold members travelling with us”
for a ticket received via VS agents using VS points.
that is my issue. Bear in mind the VS agent that booked me believed the same thing. A VS reward ticket would qualify regardless of airline if you were Gold.
You aren't flying with VS though.
Makes no difference that you booked it through VS and using VS points. It's a KL flight.
If you have a complaint it's that the phone agents gave you incorrect information. You should contact VS about that.