FlyerTalk Forums - View Single Post - Does UA rank/track customer interactions? Can you complain too much? Agent shopping?
Old Apr 3, 2022, 10:13 pm
  #109  
bluedemon211
 
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
These are always interesting discussions. On one hand we know the technology is available to track virtually every keystroke we make on ua.com and associated Apps. On the other hand, this is the same company that continues to offer me E+ at checkout for $X despite being GS or 1K for the last 15+ years.
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