FlyerTalk Forums - View Single Post - 30 Mar : [Another] BA Global IT outage
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Old Apr 2, 2022, 11:17 am
  #273  
abligh
 
Join Date: Feb 2016
Programs: BAEC GGL
Posts: 843
Originally Posted by fluffymitten
My GLA-LHR tomorrow is cancelled too. I received an email with a phone number that cuts me off after telling me they're prioritising calls from people whose flights have been cancelled.

I see there's seats on an earlier flight going for £400+ in economy. I'd book it if I had confidence that the flight will operate and I'd get the money back.

Mine is a holiday booking, with car hire to get the bonus tier points, so I am expecting someone to contact me to sort it out.
As someone else on a BAH booking with a car, I'd say your chances of getting anyone from BAH to contact you are slightly less than winning the lottery if my experience of zero call backs over a week is anything to go by. Two weeks ago it only took about 4 hours (across several tries) to get through to BAH, but this week it is about as easy as flying a 747 through the channel tunnel.
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