FlyerTalk Forums - View Single Post - Executive Platinum 10F seats, didn’t get upgraded

Apr 1, 2022, 10:02 pm

#42

EXPLAT

Join Date: Jun 2001

Location: Hawaii & Texas

Programs: AA ExPlat / LT Plat / 3MM, Delta Plat, Bonvoy LT Titanium, HH Diamond

Posts: 1,109

Quote:

Originally Posted by cova

You are right. If you book before on your old status - you need to call and have AA update the reservation.
I had to do this last year with over 10 tickets to get updated.

Even if EXP shows in your reservation - the upgrade request at ticket time holds the status at the time.
If you have a companion in your reservation - you need to have the upgrade request for them updated as well.

Basically the upgrade request needs removed and readded. Only an agent can do that.

Thanks for the heads up. I’ve got 17 tickets to redo.

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