Originally Posted by
altabello
Thanks for the heads up, the "not possible" seems to be the standard line. At some point, they tried to reroute me to Santiago instead of SLC, so I gave up on KLM and tried to rebook through Delta, which isn't going totally smooth, either. As for vouchers, where and when do I ask? On the first flight, before the overnight? Or in AMS? Would it be best to book a certain airport hotel to increase my chances? If we didn't go a day earlier, we wouldn't be able to get home after the TATL
Ask re. vouchers on every occasion before you need the hotel: e.g., upon check-in and at the AMS transfer desk. You may not be successful, but at least you tried.... If it did not work, then you can always send in the hotel bill to Delta (assuming you have a 006 ticket) after the fact, with an explanation, and they may throw some miles or a Delta credit at you.