Originally Posted by
pluu1285
thanks Etiene - I'll HUCA again. One thing I might try is giving them the original ticket number when I booked in 3/2020 instead of the ecredit number which shows when I parked the ticket in 10/2020. That might be the piece that I am not providing accurately.
Ecredit number and ticket number should be the same if you did not make any change. Did you already have changed your ticket to have different number ?
Bulletin 6 apply only if your ticket was last reissued before April 17th 2020 and then directly parked at some time.
In my case, I was able to get a ticket reissued because of cancelled flights and will be flying to YVR next month. I have burnt my miles account to make it a family trip though 🤑