Originally Posted by
blues07
Have you gotten your free night yet? Mine has still not posted. I was over 15k early Jan as well
I did not receive it, but finally got through the Chase b.s. to find out there is some sort of issue and the cat 4 certs have been delayed a number of weeks. I asked for 15k points in lieu of cert since I was actually going to use it for a stay in a couple weeks.
just a rant but my original inquiry to where my cert was resulted in a letter being mailed to me with the terms of the free night award… I called in livid that they were wasting my time before someone finally dug into it.