Just logged in with my PNR on AA to see my itinerary. Half of the flights changed (LHR-JFK-MIA became LHR-MIA, for example) and AA never sent me notifications. Now AA doesn't let me change my itin back to the route I booked. Even though they booked me on a different flight and route as booked. Anyone a suggestion how to change the segments back?
Solution: it took 3 agents to get approval to reinstall my ticket. If this is AA service to passengers in First, what to expect in economy?!
Last edited by Travel-Quinten; Mar 6, 2022 at 6:33 am