Originally Posted by
fluffymitten
Crew Lead on this evening's GLA-LHR flight apologised to CE customers and mentioned that Customer Services will be in touch in the next few days. So will see what they offer.
Only 4 crew serving what was a pretty full flight and I think they did well. Even called me by name! Felt sorry for the person put in the middle seat but they were just happy to be delayed any further.
Likely too soon, but i'd be interested to hear if you'd had anything from Customer Services in relation to this yet? I was in the same boat yesterday on a BHD-LHR flight - stuck in the middle seat for a CE flight - not great.