Originally Posted by
Aussienarelle
This happened to me.
Took 30 mins with a phone agent and another 20 mins with the web phone agent.
The issue for me was that even though the original ticket included non-UA flights essentially the FFC can only be used for UA flights. Rebooked today and have FFC left over..
The FFC is supposed to be available for preferred airlines like LH but it just was not working for me..
Good luck rebooking.
FFCs have never been limited to UA flights only. ETCs, yes, but FFCs have always been able to be used for any carrier. FFCs can only be used for original pax, though.
i suspect you ran into a bug for whatever reason, but UA/UAX only was always for ETC (no longer) and TravelBank, but absolutely not FFCs.