Originally Posted by
travels007
…when I try to use the flight credit on my account and book a flight for myself, the system will not let me and says the credit can only be used for the person it is issued to. I am not able to use the flight credit for my boyfriend either.
Has anyone come across this issue? Seems like a programming bug.
Happened to me. Called CS and tried to get an explanation as to why I could not use the credit online or in the app but none given, was just told to call to book and the credit could be applied. Called in when I had an itinerary and was booked with credit applied.