Originally Posted by
xliioper
Well, Basic Economy fares do not qualify for complimentary upgrades. Did you happen to purchase those?
Are they stored companions in your profile? I'd double-check to make sure they have their own Skymiles numbers listed on their tickets and they are correct. That's about the only thing that sounds like it could inhibit if it's an eligible route (FC marketed or domestic D1) as long as they are not Basic Economy fares.
So no Basic Economy fares, it’s a mixture of many cabin and C+, and companions are pre-saved on the Delta app with FF numbers and have been on the upgrade list with me before.
I ended up texting Delta about it yesterday and they confirmed I’m on the upgrade list (or just added me)… I checked a couple of the trips on the desktop website and was able to see the upgrade request, but still nothing on the app so at this point I’m going to assume something’s funky with the app.