Originally Posted by
jpezaris
I'll definitely try that.
Can someone explain why interacting with CS via text in general is seen as beneficial? I always find it a far slower and coarser communication channel than telephone. Maybe I'm missing something?
The only time I can see using it is when voice phone call is not possible. Wonder if the on-board messaging would allow you to do this?
I have used the app and in-flight wifi to interact with United, but never the text function.
Not sure the "hack" will work. I seem to recall some phone calls I make that I am not offered the text message blurb. But maybe it would just ignore the extra "2" in that case.