Originally Posted by Monched

I have a reservation and I have been cautiously optimistic about travel to Japan in March, but the latest news makes it seem highly unlikely. Borders are closed for everyone until at least March. At this point, I think I will cancel.

My United booking has codeshare travel on ANA from SFO to Japan on a day that ANA already announced as canceled (NH7 on March 6th). On United.com the flight shows a schedule change and that my original flight is “waitlisted.” I can’t cancel or change anything online. If I try to “cancel” Online, it only offers a flight credit option. I know I have to call, but I want to be aware of my options.

When I call United, are they going to allow me to cancel for refund, or will they push me towards flight credit, because they continue to operate UA 837 which is UA metal on a comparable schedule (departing 25 minutes earlier)?