FlyerTalk Forums - View Single Post - Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}
Old Jan 4, 2022, 6:37 pm
  #24  
WineCountryUA
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Originally Posted by FoCo Finch
What's the best way to do this, as I'm not sure how United decides to issue an ETC vs FCC? ...
For the most part, UA has stopped issuing ETCs for voluntary flight changes / cancellations.

ETCs are now principally just service related issues.

Originally Posted by FoCo Finch
....
As I understand it, if I book a refundable flight and cancel it myself (whether within 24 hr window, or outside of it) then I will end up with FCC, and I'd rather just hang on to the Amex airline credit on the card itself than be stuck with a more difficult to use FCC. ..
Flights cancelled by UA, refundable flights and flights cancelled in 24 hours are refunded to original method of purchases.
If those flights were funded from non-refundable funds, they stay non-refundable
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