Originally Posted by Aussienarelle

So I am slightly confused. I cancelled a flight as the price had come down. I received a FFC since there had apparently been a change in my itinerary. The requirement for no additional fees was I could not book to leave one day earlier or later and the same for the return.

I ended up making the booking to leave two days earlier.

They reissued the ticket with the same confirmation number. All good.

However, the residual is confusing me. It is a FFC. That is fine as I will be flying somewhere but it kept the same confirmation number as the original flight and the reticketed flight. That makes me slightly nervous.. It is showing up as a FFC in my account I am just nervous about the same confirmation number. Anybody else experienced this and had no issues?

Originally Posted by WineCountryUA

If non-refundable, if cancelled, the entire purchase amount will go to a FFC.
If a change, if original purchase (with ETC) was higher, the extra will go to a FFC,