Originally Posted by
escape4
I sent 5 e-mails to fairmont at buyatab dot com, all unanswered. I sent a request to Accor Customer service via the online form twice, both unanswered. I contacted Fairmont via FB, no response. So I am now trying a 4th avenue: perhaps Amy
AccorHotels Concierge can help? I mean I want to send money to Fairmont and nobody wants it?
When I had an issue with my purchases a few sales ago, I seem to recall I reached out to Buyatab via the phone number on the website, and spoke to a live agent. She was very helpful. They're based in Vancouver, so even though it's Christmas Eve, they might still be open for a few more hours.