Join Date: Jan 2012
Location: San Juan, PR
Programs: MR AMB/LT, AA EP, TK EP, DL D, B6 M4, F9 100K, IHG AMB/D, HH D, CZR D, FndCd, Sixt D, NTL E, Hz PC
Posts: 427
Now I have a seemingly-very-competent person on the chat for International desk (which took another hour to wait). Got everything selected, but then she got disconnected.
On with Nikita now, who is also great, who is on hold with the pricing department for the change (I rebooked to 1-14 September; in'shallah Covid will be less of an issue by then!). Hopefully this works. Downside of chat, though, is if there's a fare difference (which I'm fine with if it's a $100-200 thing due to different MAD-CMN or whatever), I can't pay that via chat, so I'd have to call. But I'm sure happier being on chat hold vs. voice call hold for hours.
UPDATE: WOO! VICTORY. The first one is reticked for 1 SEP-3 SEP. Now working on the second.
Last edited by rdlmitedu; Dec 19, 2021 at 6:24 pm