Originally Posted by
Im a new user
So if BA leaves the passengers stranded at the wrong airport and doesn't provide any assistance to get the passengers to the right place, then BA has taken all reasonable measures to minimise the delay?
That wording is taken from the compensation area of EC261. I don't think that's in the frame here since a diversion is almost certainly extraordinary circumstances. On the other hand, Right to Care certainly does appy. This doesn't go into time limited remedies, but does go into things like hotels and additional travel costs. Moreover had BA laid on coaches or taxis I doubt it would have been any faster than a passenger making their own booking arrangements.