Does AA even bother to notify passengers of flight changes?
Booked a nonstop JFK-LAS flight for February and AA didn't bother to notify me that it was changed to a one-stop flight. Having not flown American in years, I'm wondering if this was a glitch or is it now Standard Operating Procedure to not inform passengers of scheduled flight changes until much closer to the departure date, if at all. I waited about ten days after noticing the change in my account to cancel the flight and try my luck with Delta.