Originally Posted by
aacar
I have an Economy Standard reservation that had a schedule change greater than 4 hours. I found an alternative flight, but am being told I can't switch to it because it only has availability in Latitude.
Should it be possible to make this change?
The lack of availability in Standard shouldn't prevent them from making a change, but you haven't shared any details about the route or the timing of the flights, and whether AC might have other, more legitimate grounds to deny the change.