Originally Posted by
IMissThe747
I emailed National with each of the confirmation numbers that did not receive credit. I'll report back once I hear back. Thanks!
I heard back from National. They requested the final rental invoices for each rental that had not earned rewards credit. I responded right away via email with the receipts. I received a response a few hours later indicating that the rentals had been credited to my account and would also count towards elite status.
I logged into my account to confirm. Interestingly, the reward credits clearly show correctly now - I have the appropriate number of rental credits and free days. However, the trips still don't show in the trip history. Maybe it's just a unique thing with the overseas franchise locations. Anyways, I appreciate the help!