Originally Posted by
SoroSuub1
Yes, sorry to clarify there are 4 seats on the later flight bookable with SkyMiles. However, the date of the return flight there is no more bookable WS flights through SkyMiles redemptions.
As I understand it, changes to award flights booked using SkyMiles with respect to WestJet might be done by booking the new ticket, then cancelling the old ticket... since WestJet only has 4x inventory space per flight (at a mega cheap flat-rate), I'm actually thinking it's the return flight that would be causing the issues.
It is. When you change outbound, you must reprice the entire ticket. (Award or cash both operate this way) As there's no availability on return it can't reprice the ticket.
as this is a schedule change ask agent to contact support desk. Since there's availability (as award) on later flight support desk can switch without system worrying about return. When agent handles they process just like a voluntary change, but tell system not to do an ADDCOLLECT for cost difference. Support and do it manually.