Hmmm. I was trying to requalify using the promotion they have going to retain current elite status :
Fly on American or one of our partner airlines
Fly and earn $2,000 Elite Qualifying Dollars (EQDs) on eligible airline tickets flown between September 1 – December 31, 2021, and you’ll retain the elite status you held on January 1, 2021.
Just finished a trip (Sep 22-25) that meets the $2000 EQD, I see it posted to my account. However I received email from AA that shows me at Platinum Pro instead of EXP that I am currently at:
Congratulations!
You have 1 Platinum Pro reward in your American Airlines AAdvantage® account.
Will my EXP status show up in a few days ?????