FlyerTalk Forums - View Single Post - BA data theft: should I join the class action suit?
Old Sep 23, 2021, 1:28 am
  #848  
kc1174
 
Join Date: Apr 2013
Location: NC
Programs: AA Exec Platinum BAEC Silver
Posts: 63
Originally Posted by Fromager
That info was also provided to PGMBM few weeks before te settlement was announced.
Tried to reach them as I would imagine they could ask Shieldpay to finally do their job. They selected ShieldPay after all. However, they are not very responsive.
They have some pretty interesting auto-reply:

"Thank you very much for your email. We have received this and we will do our best to review your email and return to you within the next working 10 days"

10 working days!
I got the:

This is an automatic response.

Thank you very much for your email. We have received this and we will do our best to review your email and return to you within the next working 10 days”.

email too.


That was on September 8th, so they missed that.
They got their fees, so I doubt we’ll hear from them again.

Anyone any idea which court handled this?

Or maybe a letter to Sean at BA letting him know his money isn’t going where he thought it would.

I know it’s a result of covid, but we got 2 years of extra BAEC status off BA since all this started, which is worth far more than the settlement ended up being. The irony.
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