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Thread: BA data theft: should I join the class action suit?
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Old Sep 21, 2021, 1:06 am
  #841  
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Join Date: Oct 2018
Location: CDG, WAW, HND, KUL
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Posts: 66
Originally Posted by kc1174
Yeah I just got the same email..
Provide Shieldpay with more information
This will help them write a more useful reply to you.
It'll also help them verify that you’ve had a genuine experience with their business”.
That info was also provided to PGMBM few weeks before te settlement was announced.
Tried to reach them as I would imagine they could ask Shieldpay to finally do their job. They selected ShieldPay after all. However, they are not very responsive.
They have some pretty interesting auto-reply:

"Thank you very much for your email. We have received this and we will do our best to review your email and return to you within the next working 10 days"

10 working days!
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