Originally Posted by
CanadianConnection33
I guess I am jaded. I don't see it as genuine birthday wishes. I see it as a promotion timed to one's birthday.
AC is a corporation; it has no emotions. As @
YOWgary said, marketing is marketing.
You're welcome to write AC if you really want, but I still don't see what would be the basis of your complaint. This is an unpublished program that, based on a number of posts above, does not necessarily hit everyone. It may be targeted or it may be random. Either way, your family member hasn't missed out on anything they were promised.