Originally Posted by
cesco.g
FWI, a friend two weeks ago out of EU arrived 15 hrs late at his destination due to delay - mechanical / crew-rest-diversion (details shared on international delay thread).
He contacted UA CS on EU261 grounds and was offered a $800 E-cert, which he accepted.
WOW. This thread is very quiet since March 2020. I do not think that nobody filed EU261 against United during the past 17 months. My colleague's flight from Iceland (KEF) was cancelled this Monday due to MX and he and his wife lose Polaris business class seats while forced to fly Iceland Air on B737 MAX to Chicago. They also had to overnight in Chicago and flew AA next morning (sitting on the last row of E135) because United flight to Richmond was full. United gave them a Comfort Inn room for the overnight stay. I will report back how much compensation they will get from United.