Originally Posted by
joeyE
In 2021, I'm not sure what the utility is of the membership card. It seems like a waste to send those out. Doesn't the boarding pass on a cell phone suffice to initiate all conversations with AA personnel?
I find the membership card useful at the check-in kiosks. A swipe saves about 2 seconds over tapping in my AAdvantage number.
As mentioned it also gets me into the occasional OW lounge like BA or JAL, but I'm guessing the digital membership card in my iPhone Wallet app does the same these days?