Originally Posted by schriste

Totally agree. So much of what you read now is severe staff shortages, no service, no this, no that. I had a 3 night stay starting July 4th (BTW the fireworks were absolutely spectacular) and you would be hard pressed to know it was not 2019. An almost flawless stay. Enjoying breakfast at the BDT outside by the fountain and garden was delightful and delicious with quality service too . I am particularly impressed that the room refresh in 2017 was overseen by Tony Chi who was responsible for the full 2006 renovation. So nice to see a thoughtful renovation that retains the comfortable residential luxury of the PH brand.