Originally Posted by
DCAview
My only frustration was that the counter agent gave me the choice of the Corolla or a Nissan Quest; when I told her that I'd take the Quest, she tried to charge me an SUV upgrade rate that was several hundred dollars more than my reserved rate. I told her that I thought she was offering me a free upgrade akin to what you'd experience when reserving an intermediate car at a location with an Emerald Aisle (I've got Executive status) and she said essentially "nope, we're not doing that." So we took the Corolla at the reserved rate. Not a significant complaint, since I got what I reserved at the rate that I expected, but it did leave a slightly bad taste in my mouth.
That isn't very nice
I would be upset if they tried to bait-and-switch me like that. She should have told you the upcharge up front.
-J.