Originally Posted by
marcokng
No. I’ve not received a single refund request confirmation email. Although I’ve now received a response from their customer care team after raising a complaint. Will see if that expedites things a little!
I have canceled QR tickets several times this year due to various reasons, and not once did I get a confirmation refund email. Having said that, my last refund I think took about a week before it showed on my CC account.