FlyerTalk Forums - View Single Post - DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Old Jul 21, 2021, 11:17 am
  #4775  
MileTrek
 
Join Date: Jan 2021
Location: ORD, MCO
Programs: UA 1K
Posts: 271
Originally Posted by GrayAnderson
The "failed food service reintroduction" problem wasn't an issue until the last few weeks (at most, if affecting D1 flights; if it's just FC and not D1, that's four days all in Q3), so it wouldn't affect card spend by much for the Q2 report, and chargebacks would be a recent phenomenon as well.

I think they at least need to say "snack but no meal" rather than passing off a snack box as a "meal". If you have two or three legs to deal with, this reasonably affects if you need a longer layover to get a meal (for example) or if you opt to buy a meal at the airport.

Right, we shall see in the coming months. I agree on the 'snack' point, just being honest and set the expectation. Always better to overdeliver.
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